A practical path from ambition to impact.
Every PrimeInsite engagement runs on the same five-phase arc, with a fixed price and a named output for each phase. You always know where you are, what comes next, and what it costs. This page explains the phases, the operating rules behind them, and how a deliberately small firm delivers like a large one.
Start anywhere. Most clients start at Discover.
Phases can be bought one at a time. A company with a clear plan may enter at Execute; one with a stalled pilot usually benefits most from going back to Discover for three weeks.
Discover
We go into the operation, not the conference room. Interviews with general managers, the controller and the operations chief. Inspection of the POS, payroll, inventory, ordering and accounting systems and the data in them. Review of every AI tool already in use or on trial.
Duration: three weeks. Price: $24,000 fixed.
- Current-state systems and data map, with integration gaps marked
- Opportunity list ranked by expected P&L impact and difficulty, with the arithmetic
- Data readiness assessment: what has to be fixed first
- Go or no-go recommendation and a 90-day plan
Define
A strategy the CFO can sign and the board can approve. Sequence, budget by quarter, build-buy-partner decisions per use case, vendor shortlist and negotiation stance, governance and data policy, and the baseline measures that will decide whether it worked.
Duration: six to eight weeks. Price: from $60,000.
- 12 to 24 month roadmap with budget
- Vendor evaluation and recommended terms
- AI governance, risk and data policy
- Board-ready summary and the long version
Enable
The work that decides whether Execute succeeds. Data fixes, integration groundwork, the operating model (who owns what, who approves what), manager training and the change plan. Vendor contracts negotiated with the data-rights and training clauses we insist on.
Duration: runs alongside the first sprint. Price: included in sprints and retainers.
- Clean, documented data feeds
- Operating model and RACI
- Training plan and materials for managers
- Signed vendor agreements on acceptable terms
Execute
Six-week build sprints. Each sprint delivers a working agent or integration in real locations with a measured result against the baseline set in Define. Scope is fixed per sprint; priorities can change between sprints without a change order.
Duration: six weeks per sprint. Price: $48,000 per sprint, fixed.
- Working software in production
- Sprint results against baseline
- Pilot-to-rollout plan for the next tranche of locations
- Documentation and handover to the operations desk
Realize
We run what we built. The operations desk monitors every agent and integration, triages failures, tests model and vendor changes before they reach a store, and reports the number each month. Expansion to the next use case rides on the same desk.
Duration: ongoing, monthly. Price: per location, from $650.
- Monthly performance review, one page per use case
- Named operations owner and response commitments
- Model, prompt and vendor changes managed
- Quarterly roadmap refresh
Seven rules we hold ourselves to on every engagement.
These are in our engagement letter. If we break one, you should say so, and we will fix it at our cost.
A baseline before a build
No agent goes live without a measured baseline for the thing it is supposed to improve. Otherwise neither of us will ever know whether it worked.
Fixed price, in writing, up front
Every phase has a published price. If the work turns out to be larger than we scoped, that is our problem until the next phase.
Senior people do the work
The partner who sold the engagement leads it. Specialists are brought in for what they are specialists in, and you will know who they are.
We don't resell
No referral fees, no reseller margins, no preferred vendors. When we recommend a tool, it is because it won the evaluation.
Your data stays yours
We negotiate training and retention clauses into every vendor contract and we never put client data into a tool whose terms allow the provider to train on it.
Managers before models
If a general manager cannot use it on a Friday night, it is not finished. Training and change are part of the sprint, not a line item after it.
We report the number
Every month, one page per use case, written for the CFO. The result against baseline, what changed, what we recommend. Good or bad.
We will tell you not to do it
Roughly a third of the opportunities we assess do not clear the bar. We say so in writing, and we would rather lose the sprint than build something that will not pay back.
Why a deliberately small firm can deliver like a large one.
PrimeInsite was built in 2026, not retrofitted. The firm runs on the same tools we deploy for clients. Senior partners lead; a bench of specialists joins by practice; and a layer of our own AI agents does the drafting, analysis, monitoring and documentation that used to require a floor of analysts. Clients get senior attention at a fraction of the overhead, and we get to publish our prices.
Partners
Operators and technologists who have run companies in restaurants, payments and franchise systems. They lead every engagement and sit in every steering meeting.
Practice bench
Solutions architects, data and integration engineers, finance and operations specialists, and change and training leads, engaged by practice as the roadmap calls for them.
Research desk
Produces the counts on our Insights page and the vendor and competitor scans inside every assessment. Nothing we cite is secondhand.
Operations desk
Runs Managed AI Operations: monitoring, triage, change testing and the monthly review, across every client location we are responsible for.
Agent layer
Our own AI agents draft, analyze, monitor and document under partner review. They are why a three-week assessment costs $24,000 and not $240,000.
What this means for you
Senior people on the work, a price that is fixed and published, and a firm whose overhead does not become your invoice.
What a month with PrimeInsite looks like.
Predictable rhythm is most of what makes a program succeed. Here is ours.
Bring us the problem. We'll bring the plan and the price.
A 30-minute working session with a senior partner. No deck, no pitch. You leave with a point of view on where AI pays back in your operation and what it would cost to find out.